TCS COMMUNICATIONS CORP.
(978) 465-7932
[email protected]

Serving New England Since 1976

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E911 DISPATCH


Customizable, scalable, proven, and reliable communications for    mission-critical and business-critical environments.  
Emergency response centers are intense environments that often house and direct several government and civic organizations. Things escalate and change quickly so the environment must be capable of catering to drastic shifts in information and work flow. 
There’s a lot riding on your dispatch console. That’s why our systems provide the most effective tools available for managing a range of operations—from routine to mission-critical.
Console systems bring together all the critical communications assets of a command center to enhance dispatcher efficiency. We support multiple protocols and interface standards with a redundant and modular software component.
Avtec Scout
Software-based dispatch and communications you can count on.

Scout scales from one position to hundreds with exceptional flexibility.
UNLIMITED LIFESPAN

Future-proof communications with a software solution. All generations of Scout are in active service today.

Scout is a collection of Windows software applications and services that communicate over IP networks.  Scout is pure IP end-to-end.  This allows Scout systems to be installed with any combination of localized or geographically distributed components required to meet the end user’s needs, both now and in the future.
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Evans Dispatch Furniture
Arguably the most dynamic ergonomic solution for the 24/7 emergency dispatch facility, the innovative Evans Dispatch™ III console is in a class of its own.
BUILT FOR DISPATCHERS

No longer must you choose between durability and design.  Our custom console furniture solutions incorporate the latest in cable management, technology integration and design, while offering a fully scalable and flexible solution.  The modular structure of the Dispatch III provides efficient equipment and cable management necessary in any critical environment.

Arguably the most dynamic ergonomic solution for the 24/7 emergency dispatch facility, we offer an innovative console that is in a class of its own.
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CASE STUDY:
Essex County Regional Communications Center

When faced with operational challenges as it looked to future growth, Essex County Regional Communications Center turned to TCS Communications and EVANS Consoles to solve its challenges while meeting their specifications to better service 1.8 million people.

Crafted for ‘the now’ but built to sustain their team and center’s growth, EVANS understood the importance of creating this space for optimal performance.

With countless requirements to create the right layout, maximizing every square inch and incorporate the right finishes, EVANS’ strictest quality standards ensured that Essex County’s Emergency Dispatch Communications Center was designed to be safe, environmentally and ergonomically friendly.

As Essex County continues to evolve, their newly designed facility with open sightlines enriches communication between all dispatchers, supervisors and managers, creating a better foundation for teamwork during a wide range of emergencies. 
Zetron Max Dispatch
Zetron’s new MAX Dispatch gives you the solid reliability and performance you expect from Zetron in a breakthrough, IP-based dispatch console system.
WHAT IS MAX DISPATCH?

Zetron’s IP-based MAX Dispatch integrates a full range of tools and resources into a single console system and presents
them to the dispatcher through a streamlined graphical user interface (GUI). This gives your dispatchers instant access to
the information they need from a single, centralized point. MAX Dispatch can be set up to display information pertinent to
an incident only when it’s needed. And its IP functionality not only eliminates the need for costly leased lines, but supports
mobile, remote, and geographically diverse operations. 
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